Booking & Cancellation Policy

Thank you for honoring the time reserved for your session.

When you book an appointment, that time is reserved specifically for you.

Booking

Appointments must be scheduled in advance.

Please complete any required intake forms, waivers, or other paperwork before your first session.

By booking a session, you acknowledge that you have reviewed the service description, understand the nature of the offering, and agree to the applicable booking and cancellation policies.

Cancellations & Rescheduling

I understand that plans and circumstances sometimes change.

You may cancel or reschedule your appointment at least 24 hours before your scheduled start time without a cancellation fee.

Cancellation or rescheduling requests made less than 24 hours before the appointment or class, as well as missed appointments and classes, are subject to the full session or class fee.

If you are sick or an unexpected emergency arises, please contact me as soon as possible. I will consider illness and emergencies on a case-by-case basis.

Late Arrival

Your session begins at the scheduled time. If you arrive late, the session may need to end at the originally scheduled time so that I can honor the appointments that follow yours.

The full session fee remains due.

If you know you are going to be late, please contact me as soon as possible.

Provider Cancellations

If I need to cancel or reschedule your appointment, I will make reasonable efforts to provide as much notice as possible.

If I am unable to provide the scheduled service, you may reschedule or receive a refund of any payment made for that appointment.

Weather, Travel, and Unexpected Circumstances

For in-person sessions, circumstances such as severe weather, unsafe travel conditions, facility closures, or other circumstances outside either person's reasonable control may require an appointment to be rescheduled.

I will communicate with you as soon as reasonably possible and work with you to reschedule.

Classes & Events

For classes and events, the same policies stated above apply. Should a class or event need to be rescheduled by Spiral of Light Healing, you will be issued a refund.

Questions

If you have questions about a cancellation, rescheduling request, or booking issue, please contact me at:

april@spiraloflighthealing.com

314-404-2781